About this role

SUSE is hiring a mid-level Support Engineer in the services function based in Singapore. The posting calls out experience with Kubernetes, Linux, Cloud Computing.

Role: Support Engineer
Function: services
Level: mid
Track: Individual contributor
Employment: Full-time
Location: Singapore
Posted: May 20, 2026

AI Summary

Premium Support Engineer providing top-tier technical support for critical SUSE and Rancher customers. Diagnoses and resolves complex technical issues, manages escalations, conducts service reviews, and serves as trusted technical advisor. Requires deep expertise in SUSE/Rancher technologies and exceptional problem-solving skills.

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Job description

from SUSE careers

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit www.suse.com.

Premium Support Engineer

Job Description

How You’ll Contribute
As a Premium Engineer, you will serve as a top-tier technical support engineer for our most critical Premium Support customers, specializing in SUSE and Rancher technologies. You will be a recognized authority, leading the identification and resolution of complex technical issues, and acting as a trusted advisor to customer management. This role demands a high level of technical mastery, exceptional problem-solving capabilities, and the ability to influence and guide both customers and internal teams. You will proactively drive customer satisfaction through strategic recommendations and by championing customer needs within product development.

This is an excerpt. Read the full job description on SUSE careers →

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