Services Career Path
Explore the services career ladder from Junior to Principal. See skills needed at each level and salary expectations.
Roles
5
in services
Career Levels
5
Junior to Principal
Median Salary
$142,500
across all levels
Browse Jobs
→
services openings
Career Ladder
Progression from Junior to Principal in services
Junior
$82,000 median
Support EngineerCustomer Experience Specialist
Technical SupportTroubleshootingCustomer CommunicationTicketing SystemsDocumentationCustomer ServiceCommunicationProblem Solving
Mid-Level
$129,100 median
Support EngineerProfessional Services ConsultantTechnical WriterTechnical TrainerCustomer Experience Specialist
Technical SupportTroubleshootingCustomer CommunicationTicketing SystemsDocumentationConsultingImplementationCustomer Delivery
Senior
$170,000 median
Support EngineerProfessional Services ConsultantTechnical WriterTechnical TrainerCustomer Experience Specialist
Technical SupportTroubleshootingCustomer CommunicationTicketing SystemsDocumentationConsultingImplementationCustomer Delivery
Staff
$130,000 median
Technical Writer
Technical WritingDocumentationAPI DocumentationMarkdownDeveloper Experience
Principal
$180,900 median
Professional Services Consultant
ConsultingImplementationCustomer DeliveryProject ManagementTechnical Knowledge
Salary Progression
Median salary by seniority level
Skills by Level
Which skills are needed at each career stage
Skill
Junior
Mid-Level
Senior
Staff
Principal
Documentation
Technical Support
Troubleshooting
Customer Communication
Ticketing Systems
Customer Service
Communication
Problem Solving
Consulting
Implementation
Customer Delivery
Project Management
Technical Knowledge
Technical Writing
API Documentation
Roles in Services
5 canonical roles in this family
Customer Experience Specialist
IC
Customer ServiceCommunicationProblem Solving
juniormidsenior
Professional Services Consultant
IC
ConsultingImplementationCustomer Delivery
midseniorprincipal
Support Engineer
IC
Technical SupportTroubleshootingCustomer Communication
juniormidsenior
Technical Trainer
IC
TrainingCurriculum DevelopmentPresentation
midsenior
Technical Writer
IC
Technical WritingDocumentationAPI Documentation
midseniorstaff
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