Account Manager

Job description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Do you enjoy building strong client relationships and helping customers achieve their business goals?

Are you passionate about delivering value through technology solutions and outstanding customer service?

Would you like to be part of a global team that helps organizations unlock the value of technology?

At SoftwareOne, our sales team works closely with customers to understand their business challenges and provide technology solutions that drive meaningful outcomes. As an Account Manager, you will join a collaborative and customer-focused team responsible for developing trusted client relationships and supporting business growth

The Account Manager serves as a trusted advisor and primary point of contact for customers, helping to identify opportunities, deliver value, and support long-term customer success. This role contributes to revenue growth by developing strong partnerships and ensuring a positive customer experience.

Key Responsibilities

• Build and maintain strong relationships with customers and key stakeholders.
• Identify and develop new business opportunities while supporting customer growth initiatives.
• Manage customer renewals, proposals, quotations, and sales opportunities.
• Develop account plans aligned to customer objectives and business needs.
• Monitor account health, proactively address risks, and identify opportunities to add value.
• Collaborate with internal teams to support sales activities, customer onboarding, and opportunity management

• Strong relationship-building and stakeholder management skills.
• Customer-focused mindset with the ability to identify business opportunities.
• Good understanding of technology solutions and the IT industry.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and work collaboratively across teams.
• Results-driven, proactive, and motivated to deliver excellent customer outcomes.