Principal PS consultant
Genesys · Madrid, Spain
About this role
Genesys is hiring a principal-level Professional Services Consultant based in Madrid, Spain. The posting calls out experience with Python, AWS, Testing, Machine Learning.
- Role
- Professional Services Consultant
- Function
- services
- Level
- principal
- Track
- Tech leadership
- Employment
- Full-time
- Location
- Madrid, Spain
- Posted
- Apr 20, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Summary of the Position
Genesys is hiring a senior consultant with a passion for working with leading edge software technologies in an international environment. If you like to be part of a team of highly skilled consultants taking customer experience to the next level join our PS team. Your main responsibilities include architecting and managing the implementation of the Genesys AI and digital customer experience solutions. Get in touch and accelerate your career today!
Responsibilities
- In your role as Senior consultant you are accountable for the Genesys implementation during all stages of the project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development and Testing