About this role

Genesys is hiring a senior-level Software Engineer based in Indianapolis, IN. The posting calls out experience with Java, Spring, REST APIs, AWS. Compensation is listed at $121,000–$212,800 per year.

Role: Software Engineer
Function: software engineering
Level: senior
Track: Individual contributor
Employment: Full-time
Location: Indianapolis, IN
Posted: May 19, 2026

More roles at Genesys

Principal Applied AI Engineer, Finance

Virtual Office · principal

Python AWS Kubernetes

Associate Manager, Cloud Security Operations

Switzerland · junior

AWS Jira Security

Sr. Account Executive, Enterprise

Rome · senior

SaaS Cloud Computing AI Agents

Corporate Counsel (EMEA)

Amsterdam, Netherlands · mid

SaaS Cloud Computing AI Agents

Senior Customer Success Manager

Chennai, India · senior

Salesforce AI Agents All Genesys jobs →

Job description

from Genesys careers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Senior Software Engineer

Department & Team: Genesys Cloud CX and Core Services, Core AI Team

Job Reports to: Joe Fruland

Job Summary

As a Senior Software Engineer, you will be responsible for the development of components and services that form Genesys’ core AI platform—shared backend capabilities that help development teams quickly implement and test their LLM powered features, integrate with AWS Bedrock, and provide enterprise-grade resiliency. You will work with a team based out of Indianapolis in a fast-paced environment where we iterate quickly, harden production paths, and experiment responsibly with new AI features.

This is an excerpt. Read the full job description on Genesys careers →

All software engineering jobs software engineering in Indianapolis, IN Jobs in Indianapolis, IN software engineering salaries software engineering career path

All Genesys Jobs Browse software engineering roles senior positions