Senior Manager, Business Development
Genesys · Mexico City, Mexico
About this role
Genesys is hiring a senior-level Partnerships Manager in the sales function based in Mexico City, Mexico. The posting calls out experience with Salesforce, SaaS, AI Agents, Frontend Development.
- Role
- Partnerships Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Mexico City, Mexico
- Posted
- May 19, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Pipeline generation across Spanish-speaking LATAM (excluding Brazil) directly influences revenue growth, market expansion, and customer acquisition at scale. This role owns the strategy and execution behind how new business is created, qualified, and accelerated, shaping the front end of the sales funnel in a cloud and SaaS environment.
This is a key people management role, leading a team of approximately 10 Business Development Representatives (BDRs) across a distributed regional structure (Mexico, Colombia, Chile). You will be responsible for driving performance, coaching talent, and building a high-impact, scalable function.