About this role

Darktrace is hiring a mid-level Customer Success Manager in the sales function as a remote position. The posting calls out experience with System Design, Security, AWS, GCP.

Role: Customer Success Manager
Function: sales
Level: mid
Track: Individual contributor
Employment: Full-time
Location: Remote (South Korea)
Work mode: Remote
Posted: Apr 20, 2026

AI Summary

Customer Success Engineer provides technical product solutions to existing Darktrace customers, supporting platform adoption, deployment health, and identifying new use cases. Requires deep cybersecurity knowledge, Darktrace product expertise, and strong communication skills to collaborate with customers and internal teams.

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Job description

from Darktrace careers

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

Customer Success Engineer

About the job

This is an excerpt. Read the full job description on Darktrace careers →

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