mid services Technical Trainer ic

About this role

Tanium is hiring a mid-level Technical Trainer in the services function based in Krakow, Poland (Hybrid) (hybrid). The posting calls out experience with Salesforce.

Role
Technical Trainer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Krakow, Poland (Hybrid)
Work mode
Hybrid
Department
Customer Enablement

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Job description

from Tanium careers

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics:

Tanium’s Customer Enablement team is seeking a Training Delivery Specialist to support our training programs. This role leads the end-to-end planning, execution, and learner support of high-impact training initiatives. A successful specialist for this team will be an organizational guru, who loves to continually scale and improve processes, support new tool adoption, as well as partner cross-functionally with teams across Tanium.

This position is designed for someone eager to broaden their experience and work in a world-class Customer Enablement organization!

What you’ll do:

  • Project manage enablement components (Project plan, scheduling, registration process, delivery, reporting) of in-person and e-learning HR-driven training courses
  • Support LMS operations including course setup, learner enrollment, and reporting in partnership with the LMS Administrator
  • Act as knowledge manager, cataloging all presentation content and supporting material for training events and programs
  • Collaborate closely with other members of the Customer Enablement team to leverage best practices and programs, executed on a global scale
  • Ensure that programs are executed efficiently, on time and on budget
  • Serve as a point of contact for learners, customers, and partners, resolving enablement related queries and providing high-quality customer service
  • This is an excerpt. Read the full job description on Tanium careers →
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