Digital Workplace Consultant (Level 2 Consultant)

Job description

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities . Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.

Visit us at https://www.softwareone.com/en

Are you passionate about helping organizations transform the way they work through Microsoft 365 and modern workplace technologies?

Do you enjoy combining technical consulting, project delivery, and customer support to deliver exceptional business outcomes?

Are you excited by the opportunity to work with cloud, security, collaboration, and AI solutions while guiding customers through their digital transformation journey?

At SoftwareOne, we help organizations unlock the full value of Microsoft technologies through cloud, security, collaboration, and workplace transformation services. We are looking for a Digital Workplace Consultant to join our team and play a key role in delivering Microsoft 365 solutions while providing expert technical support that enables customers to work securely, efficiently, and collaboratively.

As a Digital Workplace Consultant, you will work across both project delivery and support services, helping customers implement, optimize, and support Microsoft 365 solutions. Acting as a trusted advisor and technical expert, you will lead workplace transformation initiatives, support cloud migrations, and resolve complex technical challenges while ensuring an exceptional customer experience throughout the lifecycle.

Key responsibilities:

• Designing and delivering Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Security, and Compliance platforms.
• Leading migration and modernization projects, helping customers transition from legacy environments to cloud-based workplace solutions.
• Providing expert technical support for Microsoft 365 services, troubleshooting complex issues and collaborating with support teams to ensure timely resolution.
• Supporting customer engagements through assessments, workshops, solution recommendations, and technical advisory services.
• Contributing to presales activities, including requirements gathering, solution design, proposal support, and technical presentations.
• Creating high-quality technical documentation, sharing knowledge across teams, and contributing to continuous improvement initiatives.

• Strong experience working with Microsoft 365 technologies, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft security services.
• Solid understanding of identity and access management, including Microsoft Entra ID (Azure AD), Active Directory, Conditional Access, and authentication technologies.
• Experience supporting migration, modernization, and cloud transformation initiatives within enterprise environments.
• Strong PowerShell scripting skills and an interest in automation, workflow optimization, and modern workplace technologies.
• Excellent customer-facing communication and consulting skills, with the ability to engage effectively with both technical and business stakeholders.
• Collaborative, proactive, and solution-oriented mindset with a passion for learning and working within multicultural teams.

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.   

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.