Training Services Account Specialist 3

Job description

The Training Services Account Specialist 3 exercises good judgment and is responsible for working independently with minimal instruction whilst making sound decisions to resolve moderately complex training sales and customer issues. This role proactively manages customer relationships, identifies and develops new training opportunities within existing accounts, and contributes to the development of training plans. The Training Services Account Specialist 3 plays a key role in driving training sales growth and ensuring customer satisfaction.

What you will do:

• Grow existing business relationships and acquire new business within your assigned territory/segment/vertical by selling training and certification offerings.

• Exceed financial goals, including sales bookings and revenue

• Work directly with customers (in person or virtually), to craft and execute on their training and certification plans. 

• Engage with partners to drive force multiplication of  Red Hat enablement within their companies as well as with their customers 

• Negotiate terms/pricing/contracts and advance them through to closure

• Manage consumption and renewals of Red Hat Learning Subscription (RHLS)

• Manage forecasts, provide quotes, scope proposals, close deals, and track data through Salesforce.com (SFDC) and our learning management system (LMS)

• Work extensively with cross functional sales teams (in person and virtual) and partners to grow business in your specific territory/segment/vertical

• Act as a subject matter expert on training and certification both internally and externally in your assigned territory/segment/vertical

  This is an excerpt. Read the full job description on Red Hat careers →