Junior Technical Account Manager
Red Hat · Mumbai, India
About this role
Red Hat is hiring a mid-level Account Manager in the sales function based in Mumbai, India. The posting calls out experience with Kubernetes, Ansible, Linux, Automation.
- Role
- Account Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Mumbai, India
- Posted
- Jun 3, 2026
More roles at Red Hat
Job description
from Red Hat careersAt Red Hat, we are open. Learn more about how our commitment to open source principles drives us to create better technology in community with others. We are the world's leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Our technical field associates are at the forefront of this mission, working directly with customers and ecosystem partners to understand their challenges and demonstrate how Red Hat technologies can transform their businesses.
Job Summary
The Junior Technical Account Manager (JTAM) is focused on building foundational knowledge of Red Hat's products and support processes. This role contributes to customer satisfaction by ensuring timely resolution of basic technical challenges, building a solid understanding of customer environments. The JTAM follows detailed instructions and standardized procedures, applies basic troubleshooting, customer interaction skills, and focuses on technical issues. This role develops judgment in prioritizing customer issues and contributes to a positive team environment through knowledge sharing and technical account management support.
What you will do