IT System Engineer
Micron · Penang, Malaysia
About this role
Micron is hiring a mid-level Systems Engineer in the operations function based in Penang, Malaysia. The posting calls out experience with Python, Java, VMware, SQL. Listed education preference: a bachelor's degree or equivalent.
- Role
- Systems Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Penang, Malaysia
- Education
- Bachelor's degree
- Posted
- May 18, 2026
More roles at Micron
Job description
from Micron careersOur vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Job Responsibility:
Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems.
Provide L2 support covering 24/7 and participate in Major incidents.
Ensure SLA for incidents and service requests are met with high quality of work.
Ensure KPIs, such as breach case target, MTTR and escalation target is met.
Install and upgrade firmware for hardware and operating systems, apply patches and implement changes when required.
Diagnose and troubleshoot OS/hardware errors ensuring high availability of MFG systems.
Monitor server performance proactively and perform analysis of cases to prevent recurring issues.
Review and enhance server monitoring when required.
Develop processes and operation procedures related to server operations.
Create and manage reports, visualizations, and dashboards related to windows/unix operations.
Perform capacity planning and participate in Disaster Recovery drill.
Work with Subject Matter experts (Level 3) for improvement projects to ensure security, availability, performance, interoperability and reliability of Micron’s core computing resources.
This is an excerpt. Read the full job description on Micron careers →