Digital AI Senior Professional Services Consultant
Genesys · Massachusetts, United States
About this role
Genesys is hiring a senior-level Professional Services Consultant based in Massachusetts, United States. The posting calls out experience with Java, C#, PHP, API Development. Compensation is listed at $110,600–$194,400 per year.
- Role
- Professional Services Consultant
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Massachusetts, United States
- Posted
- Jun 1, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
The Digital & AI Team is a Professional Services team responsible for the design, development, and delivery of highly customized AI-driven use cases across all Genesys platforms. In this role, a candidate will get exciting opportunities to work on the latest Genesys AI technologies to provide top class CX using Genesys bots and machine learning applications. Services provided by the candidate will include software development and Architecture, Integration consulting, Agile leadership, customer training, team education and owning end-to-end delivery.