senior Professional Services Consultant ic · Posted May 18, 2026
$123,100 – $216,500
USD per year

About this role

Genesys is hiring a senior-level Professional Services Consultant based in Colorado, United States. The posting calls out experience with API Development, AI Agents, Prompt Engineering, Cloud Computing. Compensation is listed at $123,100–$216,500 per year.

Role
Professional Services Consultant
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Colorado, United States
Posted
May 18, 2026

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Job description

from Genesys careers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Solutions Consultant – Growth

At Genesys, we are redefining how organizations engage with their customers through AI-driven experience orchestration—enabling more empathetic, contextual, and outcome-oriented interactions.

We are looking for a Senior Solutions Consultant to join our Growth team supporting customers across the United States. This is a strategic, customer-facing role that blends consultative engagement, solution design, and storytelling to bring AI-powered customer experience transformations to life.

What You Will Do

  • Partner with Sales and customers to design AI-powered CX strategies and solutions

  • Own the end-to-end technical selling motions for designated accounts in support of New Logo customer acquisitions

    This is an excerpt. Read the full job description on Genesys careers →
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