Professional Services (PS) Consultant - QA
Genesys · Chennai, India
About this role
Genesys is hiring a mid-level Professional Services Consultant based in Chennai, India. The posting calls out experience with Testing, Automation, Java, Jira.
- Role
- Professional Services Consultant
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Chennai, India
- Posted
- May 19, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
SummaryThe QA Engineer is responsible for defining/executing test scripts and cases based on the requirement document per functionality basis. They can assist Associate QA Engineers on project related tasks, and able to communicate directly with the project team for reports, concern or issues encountered.
Responsibilities / Job DutiesUses Genesys specific tools to manage and report daily work assignments, which are but not limited to Genesys Project, JIRA and other automated testing tools. Follows the guidelines for weekly timesheet submission. Collaborate and communicate in a team-oriented environment across Quality Assurance team, Professional Services team members.