Deal Desk Analyst
Five9 · Manila, Philippines (Hybrid) · GTM Operations
About this role
Five9 is hiring a mid-level Deal Desk Manager in the sales function based in Manila, Philippines (Hybrid) (hybrid). The posting calls out experience with Salesforce and roughly 2+ years of relevant work.
- Role
- Deal Desk Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Manila, Philippines (Hybrid)
- Work mode
- Hybrid
- Experience
- 2+ years
- Department
- GTM Operations
More roles at Five9
Job description
from Five9 careersJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Deal Desk Analyst
To complement our rapid growth, Five9 is looking for a Deal Desk Analyst to join our Sales Operations team. The ideal candidate for this role will be responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager.
Responsibilities
- Act as a sales-facing subject matter expert on process, policy, and pricing related matters
- Assist sales teams in creating and positioning complex orders
- Act as liaison between sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Accounting, Order Management, Legal, Product Marketing, etc.)
- Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required field
- Escalate key issues as necessary to Sales Operations Manager with the ability to explore future initiatives