Senior Software Engineer
Zendesk · Copenhagen, Denmark
About this role
Zendesk is hiring a senior-level Software Engineer based in Copenhagen, Denmark. The posting calls out experience with JavaScript, TypeScript, Ruby, React.
- Role
- Software Engineer
- Function
- software engineering
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Copenhagen, Denmark
- Posted
- May 19, 2026
More roles at Zendesk
Job description
from Zendesk careersJob Description
Job DescriptionWe’re looking for a well-rounded Senior Software Engineer to be part of our Vikings team in Copenhagen, Denmark.
As a key member of this team, you’ll architect, build, and evolve both backend and frontend features powering next-generation experiences in our Help Center, with a strong focus on conversational help center initiatives and the ongoing upgrade of our theming platform and it’s templating APIs. This is a full stack role, ideal for someone eager to deliver impactful product experiences for millions of Zendesk end users and help shape the future of customer support technology.
Our team takes on a variety of complex challenges often spanning across organizations and products and touching many different technologies and a variety of stakeholders.
We are a dynamic team that values clear communication, a deep understanding of the problems we tackle, and an open-minded approach to suggestions. Our team members are great at articulating their ideas, willing to ask for help when needed, and eager to collaborate with others to find the best solutions.
Lead the efforts in building a new Help Center experience centered around a conversational and AI agent first experience.
Actively shape and develop our theming platform to support both coding and non-coding customisations.
This is an excerpt. Read the full job description on Zendesk careers →