mid Sales Development Representative ic · Posted May 18, 2026

About this role

Zendesk is hiring a mid-level Sales Development Representative based in Lisbon, Portugal.

Role
Sales Development Representative
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Lisbon, Portugal
Posted
May 18, 2026
AI Summary
Mid-level sales rep handling inbound leads via chat and email for Zendesk's product-led growth strategy. Closes deals on the spot, manages customer expansion, and acquires new logos while becoming a product expert and trusted advisor.

More roles at Zendesk

Staff Software Engineer
Pune, India · staff
Python TypeScript Java
IT Business Systems Analyst - Netsuite
Pune, India · mid
Jira Testing Agile
Senior Product Designer
Pune, India · senior
Figma SaaS A/B Testing
Staff Software Engineer (Ruby)
Krakow, Poland · staff
Python TypeScript Java
Technical Product Manager
Pune, India · mid
SQL Snowflake BigQuery
All Zendesk jobs →

Job description

from Zendesk careers

Job Description

  • About Us:


  • At Zendesk, we are committed to delivering exceptional customer experiences through our innovative solutions. We are excited to expand our team with a Product Led Growth Sales Specialist who thrives in a fast-paced environment and is passionate about engaging with customers. If you are eager to contribute to a growing team and make a significant impact on customer journeys, we want to hear from you!


  • Role Overview

  • Our goal is to close sales on the spot, making a significant difference compared to the traditional sales cycle by making the process frictionless, faster, and easier. The customers are ready to buy, and we’re here to help them every step of the way.


  • As a Product Led Growth Sales Representative, you will be at the forefront of our customer engagement strategy, primarily handling inbound inquiries from new and existing customers. Your role involves providing exceptional sales support mainly through chat and email, while strategically leveraging calls when appropriate to create outstanding customer experiences and closing deals.


  • This position is ideal for individuals who thrive on achieving targets and view this role as a foundation for carving your career sales path. You will work closely with a team of traditional sales professionals, complementing each other’s efforts to optimize customer journeys and accelerate business growth.

    This is an excerpt. Read the full job description on Zendesk careers →
All sales jobs sales in Lisbon, Portugal Jobs in Lisbon, Portugal sales salaries sales career path
All Zendesk Jobs Browse sales roles mid positions