Senior CRM Manager
Wise · Austin, United States
About this role
Wise is hiring a senior-level Business Analyst in the operations function based in Austin, United States. The posting calls out experience with HTML/CSS, API Development, A/B Testing, SQL.
- Role
- Business Analyst
- Function
- operations
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- Austin, United States
- Posted
- May 15, 2026
More roles at Wise
Job description
from Wise careersCompany Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
As we continue to grow, we’re looking for a Senior CRM Manager to own and elevate our Americas customer lifecycle strategy.
Your Mission:
You will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our customers receive the right message, at the right time, through the right channel.
Leading the Team: You will manage, mentor, and inspire a team of 2+ CRM professionals. You will foster a culture of experimentation, autonomy, and continuous learning, helping your team grow their careers at Wise.
Define the Americas Strategy: You will own the end-to-end lifecycle strategy for our customers in NorthAm and LatAm. You will build sophisticated, automated journeys that drive activation, cross-sell and retention.
This is an excerpt. Read the full job description on Wise careers →