Journey Lead - MTC DA

Job description

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Journey Lead – Move to Cloud DA Role

We are seeking a strategic and data-driven Journey Lead – Move to Cloud DA to define and optimize end-to-end customer journeys across our SaaS platform.

Aligned with priorities set by the Journey Architect, you will translate business outcomes into structured journeys by defining key Moments of Truth, identifying critical signals, and ensuring they drive the right actions across our agentic and human engagement.

You will play a central role in connecting customer insights to execution — working with Agentic Program Managers to operationalize journeys into scalable, signal-driven experiences that improve adoption, retention, and growth.

What makes this role interesting?

This role sits at the core of Qlik’s transformation toward signal-driven and agentic Customer Success.