Quote to Cash Specialist

Job description

What makes us Qlik? A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The Quote to Cash Specialist Role Qlik is looking for a Quote to Cash Specialist to join their Quote to Cash Team in Tokyo, Japan or Singapore. The Specialist will be responsible for reviewing and processing orders, maintenance renewals, and other customer requests for a selected number of enterprise customers in APAC. Here's how you'll be making an impact: Order Processing Responsible for reviewing contracts and processing new and add-on software purchases in Salesforce. Working with the Sales Team on Quoting and Order processing. Ensure that Software Agreements and Orders meet Revenue Recognition requirements. Analyze customer contracts in light of policies to validate that the structure of pricing and licensing are consistent with price lists and company policies. Invoice and proper delivery of documents to Qlik's Partners and Clients to ensure timely payment Sales Operation/Deal Desk Works with legal team on strategic deals to ensure special terms meet revenue recognition requirements Quoting for complex deal structures and advising on pricing strategies with sales Communication across internal organizations will be required to work with legal, sales, IT, and renewals teams. Must be able to coordinate with different teams together to make sure deals process smoothly. Account Management Serve as a business partner for the account and work with field sales representatives, sales management, and the support organization to build relationships and expedite the resolution of customer inquiries. Responsible for addressing license management requests i.e. remixes, conversions, and license and maintenance transfers. Maintain accurate master data and document customer records in the ERP database. Setting up payment hubs, completing vendor forms and collaborating with customers to accommodate their payment requirements. Reporting Prepare a month-end status report of applicable accounts regarding renewal status, new software transactions, license transfers/remixes, and other client-related changes. Reporting any accounts at risk to senior management and working with our internal customers to resolve the matter. Updating forecast filing weekly for senior management. We're looking for a teammate with: BS/BA Finance/Accounting preferred Must be proficient in Microsoft Office (Word, Outlook, Excel) SalesForce and NetSuite experience is a plus Customer service skills and time management for urgent requests over the phone and by email English & Japanese communication skills, both spoken and written. The location for this role is: Tokyo, Japan or Singapore Hybrid in office 2-3 days Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities! More about Qlik and who we are: Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page. What else do we offer? Genuine career progression pathways and mentoring programs Culture of innovation, technology, collaboration, and openness Flexible, diverse, and international work environment Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik's Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests. Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means. LI-APAC