Senior Service Delivery Manager
SoftwareONE · London, United Kingdom
About this role
SoftwareONE is hiring a senior-level Program Manager in the operations function based in London, United Kingdom. The posting calls out experience with ITIL, Compliance, Cloud Computing.
- Role
- Program Manager
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Location
- London, United Kingdom
- Posted
- May 15, 2026
More roles at SoftwareONE
Job description
from SoftwareONE careers
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Location | United Kingdom
Are you the one clients call when things go wrong – and trust when it matters most?
Do you turn service challenges into measurable success?
Can you balance delivery excellence with commercial impact?
We’re looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you’ll own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services are delivered seamlessly, on time, and to the highest quality standards.