Technical Support Engineer - 2, Platform and Applications
Segment (Twilio) · Remote (United States)
About this role
Segment (Twilio) is hiring a mid-level Support Engineer in the services function as a remote position. The posting calls out experience with Python, JavaScript, Java, Node.js.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Location
- Remote (United States)
- Work mode
- Remote
- Posted
- May 5, 2026
More roles at Segment (Twilio)
Job description
from Segment (Twilio) careersWho we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio's next Technical Support Engineer 2
About the job
This position is needed to support our customers' use of the Twilio platform, and help customers get the best experience from Twilio's products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio's APIs and SDKs.