Advocacy Coordination Team Specialist
Sedgwick · Chicago, IL
About this role
Sedgwick is hiring a mid-level Advocacy Coordination Team Specialist based in Chicago, IL. The posting calls out experience with Express.
- Level
- mid
- Employment
- Full-time
- Location
- Chicago, IL
- Posted
- May 8, 2026
More roles at Sedgwick
Job description
from Sedgwick careersBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Advocacy Coordination Team SpecialistOur teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604
Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
PRIMARY PURPOSE: Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements for accurate claims processing, benefit review and interpretation of regulations, financial payment processing, and error correction of complex or high exposure claims.