Sr. Program Operations Lead - Insurance & Extended Warranty
Rivian · Atlanta, GA | Normal, IL | Plymouth, MI · Finance
About this role
Rivian is hiring a senior-level Program Manager in the operations function based in Atlanta, GA | Normal, IL | Plymouth, MI. The posting calls out experience with Security, Cloud Computing. Compensation is listed at $131,200–$164,000 per year.
- Role
- Program Manager
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Location
- Atlanta, GA | Normal, IL | Plymouth, MI
- Department
- Finance
- Posted
- Mar 23, 2026
More roles at Rivian
Job description
from Rivian careersAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian Care is a core pillar of our ownership experience. We are seeking a Program Lead to drive the operational execution and commercial scaling of our vehicle protection portfolio—including Service Contracts (VSC) and Preferred Vehicle Protection (PVP) products. This role is responsible for the business infrastructure, vendor performance, and multi-state operations of Rivian’s protection products. Responsibilities Program management: Manage Rivian Care product and market expansion. Vendor Strategic Partnerships: Manage and optimize SLAs, holding partners accountable to service levels and claims performance. Business Readiness Compliance: Define the operational “how” for new products, ensuring that all state-specific legal and service requirements are integrated into the customer experience. Marketing Brand Voice: Direct end-to-end customer communications and…