Product Guide IV - Van Nuys Service Center
Rivian · Los Angeles, CA · Customer Service
About this role
Rivian is hiring a mid-level Product Guide IV - Van Nuys Service Center based in Los Angeles, CA. The posting calls out experience with Haskell, Security, Cloud Computing.
- Level
- mid
- Location
- Los Angeles, CA
- Department
- Customer Service
- Posted
- Apr 6, 2026
More roles at Rivian
Job description
from Rivian careersAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary RIV Level: 4 Address: 7701 Haskell Ave. Van Nuys, CA 91406 Schedule: 8 hour shifts, 5 days per week. We are open Mon–Sun: 9:00am–5:30pm. We accommodate customers nights, weekends and holidays. As a Product Guide IV at Rivian, you are the face of the brand, cultivating strong connections with our community through memorable and engaging experiences. In this customer-oriented role, you will lead the delivery of intuitive, innovative interactions that inspire loyalty and trust. We're searching for enthusiastic individuals with an obsessive approach to elevating the customer experience. You'll be committed to taking every opportunity to over-deliver when it comes to delighting and interacting with our community - from initial engagement to vehicle…