Head of Support
Plaid · United States · All Departments
About this role
Plaid is hiring a director-level Support Engineer in the services function based in United States. The posting calls out experience with API Development, Incident Response, SaaS. Compensation is listed at $124,800–$223,200 per year.
- Role
- Support Engineer
- Function
- services
- Level
- director
- Track
- Individual contributor
- Employment
- Full-time
- Location
- United States
- Department
- All Departments
- Posted
- May 18, 2026
More roles at Plaid
Job description
from Plaid careersWe believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products.