mid sales Customer Success Manager ic 7+ yrs Hybrid · Posted Jan 22, 2026

About this role

Notion is hiring a mid-level Customer Success Manager in the sales function based in Seoul, South Korea (hybrid). The posting calls out experience with SaaS, Figma, OpenAI and roughly 7+ years of relevant work.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Seoul, South Korea
Work mode
Hybrid
Experience
7+ years
Department
Customer Success
Posted
Jan 22, 2026
AI Summary
Manager-level CSM supporting Notion's enterprise customers in Korea. Owns post-sales success for a portfolio of named accounts, driving AI adoption, value delivery, and renewals while partnering with sales and cross-functional teams. Requires 7+ years customer success or related B2B SaaS experience, native Korean fluency, and ability to navigate complex enterprise environments.

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Job description

from Notion careers
About Us:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role:

We’re looking for a Customer Success Manager to support and grow Notion’s enterprise customers in Korea; one of our most strategic markets globally.

As a CSM, you will own the post-sales success of a portfolio of customers, acting as a trusted advisor who helps organizations drive meaningful adoption, realize business value, and scale their use of Notion over time. You will partner closely with AE, SE, Support, and regional/global CSMs to deliver a consistent, high-quality customer experience.

This role is well-suited for someone who is comfortable operating in complex enterprise environments, navigating multiple stakeholders, and balancing customer advocacy with business impact.

This is an excerpt. Read the full job description on Notion careers →
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