Scaled Customer Success Manager

Notion · San Francisco, CA · Customer Success

mid sales Customer Success Manager ic 3+ yrs Hybrid · Posted May 15, 2026
$83,200 – $104,000
USD per year

About this role

Notion is hiring a mid-level Customer Success Manager in the sales function based in San Francisco, CA (hybrid). The posting calls out experience with Salesforce, Figma, OpenAI and roughly 3+ years of relevant work. Compensation is listed at $83,200–$104,000 per year.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
San Francisco, CA
Work mode
Hybrid
Experience
3+ years
Department
Customer Success
Posted
May 15, 2026
AI Summary
Manager-level Customer Success Manager managing a large AMER customer portfolio. Drive adoption and expansion through onboarding, training, and strategic outreach campaigns. Requires 3+ years at fast-growing software company with proven CS/Account Management success managing high account volumes.
Upgrade to Pro for AI summaries, resume match scores & career intelligence →

More roles at Notion

Manager, Solutions Engineering, Mid-Market
San Francisco, CA · manager
LLMs API Development Compliance
Head of Support, AMER & EMEA
San Francisco, CA · director
Python JavaScript Java
Sales Development Representative, EMEA (Inbound)
Dublin, Ireland · mid
Software Engineer, New Grad
San Francisco, CA · mid
Python JavaScript TypeScript
Professional Services - Solutions Consultant, Tokyo
Tokyo, Japan · mid
API Development OAuth IAM All Notion jobs →

Job description

from Notion careers
About Us:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role:

  • Manage a large portfolio of customers in AMER.

  • Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.

  • Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.

  • Work cross functionally with sales partners to ensure strong adoption of Notion.

  • Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion.

  • Identify and target strategic customers to engage with in order to drive up monthly active users and seat expansion.

    This is an excerpt. Read the full job description on Notion careers →
All sales jobs sales in San Francisco, CA Jobs in San Francisco, CA sales salaries sales career path
All Notion Jobs Browse sales roles mid positions