Manager, IT
N-able · Edinburgh, United Kingdom · Information Technology
About this role
N-able is hiring a manager-level Engineering Manager in the software engineering function based in Edinburgh, United Kingdom. The posting calls out experience with Incident Response and roughly 3+ years of relevant work.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Location
- Edinburgh, United Kingdom
- Experience
- 3+ years
- Department
- Information Technology
- Posted
- Mar 11, 2026
More roles at N-able
Job description
from N-able careersAt N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
You will be responsibile for leading and overseeing the Service Desk team, ensuring the delivery of high-quality technical support services to all users. This role involves managing the day-to-day operations of the Service Desk, implementing best practices, developing and mentoring team members, and working closely with other IT departments to ensure a seamless support vexperience.
What You'll Do
- Collaborate closely between IT and the business to integrate highly valued IT services and solutions.
- Provide matrix accountability throughout IT.
- Drive continuous service improvement by monitoring the critical service level KPIs.
- Fosters data-driven conversations around your organization.
- Drive cross-site initiatives and projects within IT. Develop an environment that fosters a high-performance and innovative organization.