R&D Technical Support Engineer
monday.com · London, United Kingdom · Customer Experience
About this role
monday.com is hiring a mid-level Support Engineer in the services function based in London, United Kingdom. The posting calls out experience with SQL, GraphQL, API Development, OAuth.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- London, United Kingdom
- Department
- Customer Experience
More roles at monday.com
Job description
from monday.com careersDescription
Please note that this is a hybrid position of 3 days/week in our London office.
We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.
With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.
We’re looking for a passionate and highly skilled R&D Technical Support (RTS) to join our Customer Experience (CX) organization in London.
RTS is the highest level of technical support at monday.com. Our RTSs act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and expertise.
This role requires more than technical troubleshooting — it calls for strong stakeholder management, cross-functional communication, and the ability to move between hands-on technical work and strategic, high-impact initiatives.