SR MGR, F11 ME DIR

Micron · Taoyuan, Taiwan

senior services Customer Experience Specialist ic · Posted Jun 3, 2026

About this role

Micron is hiring a senior-level Customer Experience Specialist in the services function based in Taoyuan, Taiwan.

Role
Customer Experience Specialist
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Taoyuan, Taiwan
Posted
Jun 3, 2026

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Job description

from Micron careers

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Job Summary:

The ME M2 Manager is responsible for leading the Diffusion equipment engineering organization in F11. This role ensures equipment stability, process capability, and manufacturing efficiency to support high-volume manufacturing (HVM).

The position drives equipment reliability, defect reduction, and productivity improvement, while partnering closely with Process Engineering (PEE), Production, and cross-functional teams.
 

Key Responsibilities

1. Equipment Ownership & Reliability

  • Own end-to-end performance of Diffusion equipment across F11
  • Drive equipment uptime, MTBF/MTTR, and overall reliability to meet HVM targets
  • Lead preventive and predictive maintenance strategy development
  • Ensure rapid troubleshooting, containment, and recovery for equipment issues
  • Manage tool lifecycle, including installation, qualification, and decommissioning

2. Manufacturing Performance & Yield Support

  • Partner with PEE and Production teams to ensure process stability and yield performance
  • Drive defect reduction and excursion prevention initiatives
  • Support technology ramp, process transfer, and capacity expansion
  • Ensure equipment readiness to meet production output and cycle time targets

3. Continuous Improvement & Cost Optimization

  • Lead productivity improvement initiatives (e.g., labor efficiency, tool utilization)
    • This is an excerpt. Read the full job description on Micron careers →