Manager, Developer Documentation & Experience
Marqeta · Toronto, Canada | Vancouver, Canada · Customer and Developer Experience Product
About this role
Marqeta is hiring a manager-level Technical Writer in the services function based in Toronto, Canada | Vancouver, Canada. The posting calls out experience with Python, Java, Git, API Development.
- Role
- Technical Writer
- Function
- services
- Level
- manager
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Toronto, Canada | Vancouver, Canada
- Department
- Customer and Developer Experience Product
More roles at Marqeta
Job description
from Marqeta careersAs Marqeta’s Manager, Developer Documentation and Experience you will lead our documentation team and evolve how we deliver developer experiences at scale. This role goes beyond traditional technical writing. You will define how complex financial systems are translated into clear, actionable guidance and ensure our documentation is structured around real customer use cases, not just technical endpoints. You will own documentation strategy, information architecture, and content quality across APIs, SDKs, and platform surfaces. In close partnership with Product, Engineering, and customer-facing teams, you will ensure documentation is accurate, timely, and aligned to how developers actually build on Marqeta.
Documentation is a core part of the Marqeta product experience. It is often the first touchpoint for developers and plays a critical role in how quickly they can integrate, launch, and scale. High-quality documentation builds trust, reduces friction, and directly impacts developer adoption and long-term customer success.
This role comes at a pivotal moment as we expand our platform and invest in AI-driven workflows to improve how content is created, maintained, and consumed. You will play a key role in shaping how AI is applied to scale content, improve discoverability, and enhance the overall developer experience.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!