Sr. Mgr, Materials
Lam Research · Hsinchu, Taiwan
About this role
Lam Research is hiring a senior-level Customer Experience Specialist in the services function based in Hsinchu, Taiwan. The posting calls out experience with Data Analytics, Power BI.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Location
- Hsinchu, Taiwan
- Posted
- Mar 25, 2026
More roles at Lam Research
Job description
from Lam Research careers## The impact you’ll make
Oversees activities related to the purchase of material, material control, inventory control, shipping/receiving and stores functions. Develops, implements, and maintains policies, procedures and material control systems. Ensures materials are ordered and in stock to meet company requirements, while maintaining acceptable inventory levels. Develops material schedules and coordinates the efficient movement of materials with purchasing, production and engineering. Reviews and plans requirements for purchasing materials. May prepare material requirement plans using enterprise resource planning systems. May assist with the establishment and maintenance of the production control system. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
## What you’ll do
* Strategy & SLAs: Set multi‑year strategy; own fill rate, order accuracy, OTD,reverse tatic
* Inventory & Fulfillment: Design stocking/FSL/Hub models; ensure critical parts availability.
* Financial & Compliance: Deliver P&L (margin, turns, cost‑to‑serve, DIO); budget adherence; audit/controls.
* Digital & CI: Deploy BI dashboards, forecasting, exception management; lead Lean/Six Sigma and automation.
* People & Culture: Build an inclusive, high‑performing team; drive open, transparent rhythms (weekly ops, MBR/QBR).
* Stakeholders: Align with Service, Sales, Engineering, Manufacturing, Quality, Finance, and suppliers.
## Who we’re looking for