Field Service Engineer 2
Lam Research · New York City, NY
About this role
Lam Research is hiring a mid-level Field Engineer in the software engineering function based in New York City, NY. The posting calls out experience with Data Analytics.
- Role
- Field Engineer
- Function
- software engineering
- Level
- mid
- Track
- Individual contributor
- Location
- New York City, NY
- Posted
- Apr 3, 2026
More roles at Lam Research
Job description
from Lam Research careers## The group you'll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
## The impact you'll make
Technical
* Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services.
* This position will focus primarily on thin film deposition equipment (CVD, ALD, PECVD)
* Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
* Lead installations and/or relocate equipment at customers' sites. Conduct associated start-up, cut over and check-out activities on the newly installed system.
* Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
* Assist in complex field modifications and updates as released in Engineering Change Notifications.
* Maintain records and reports as required to properly coordinate activities with supervisors and customers.
* Assist in the planning, management, and execution of projects of a limited scope and duration
* May perform other related duties as assigned or requested by manager