Technical Support Engineer, Entry

Job description

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

You will be responsible for providing factory-based product and application support for Keysight’s instruments. Candidates will receive great satisfaction by supporting internal and external customers to solve their measurement and repair problems in a prompt and professional manner. This is a fast paced, interrupt-driven environment which necessitates self-motivation, good organization, and self-management of priorities. 

• Primary responsibilities for this role are to provide post-sales support and to develop the support strategy for new products. 

• Uses in-depth technical or scientific knowledge and product expertise to research and resolve product support escalations. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel. 
This is an excerpt. Read the full job description on Keysight Technologies careers →