mid services Support Engineer ic 3-5 yrs Bachelor's · Posted Mar 10, 2026

About this role

Keysight Technologies is hiring a mid-level Support Engineer in the services function based in Budd Lake, NJ. The posting calls out experience with Python, C#, Automation and roughly 3–5 years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Budd Lake, NJ
Experience
3–5 years
Education
Bachelor's degree
Department
Marketing
Posted
Mar 10, 2026
AI Summary
Mid-level support engineer providing factory-based technical support for Keysight's power supplies and electronic loads. Troubleshoots complex product issues, develops support strategies, and collaborates with cross-functional teams. Requires bachelor's degree in electrical engineering and 3-5 years of technical support experience in test/measurement or semiconductor industries.

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Job description

from Keysight Technologies careers
Overview


Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

 

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

 

You will be responsible for providing factory-based product and application support for Keysight’s instruments. Candidates will receive great satisfaction by supporting internal and external customers to solve their measurement and repair problems in a prompt and professional manner. This is a fast paced, interrupt-driven environment which necessitates self-motivation, good organization, and self-management of priorities. 


Responsibilities


  • Provide post-sales technical support and develop support strategies for keysight products, primarily in power supplies and electronic loads.
  • Use in-depth technical and product knowledge to analyze, troubleshoot, and resolve complex product support escalations.
  • Interact directly with customers or provide advanced technical support to Field Service Engineers, Remote Engineers, and customer support teams.
  • This is an excerpt. Read the full job description on Keysight Technologies careers →
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