(Kaohsiung)Technical Support Representative - Tester
IBM · Taipei, Taiwan · Infrastructure & Technology
About this role
IBM is hiring a mid-level Support Engineer in the services function based in Taipei, Taiwan. The posting calls out experience with LLMs, CI/CD, Jira, API Development.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Taipei, Taiwan
- Department
- Infrastructure & Technology
More roles at IBM
Job description
from IBM careersIntroduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
* Execute System Integration Testing (SIT) for a new core banking system
* Develop and run test cases and test scripts
* Conduct API testing (via Postman) and backend validation
* Log, track, and support defect resolution
* Assist with test automation (if applicable)
* Collaborate remotely with cross-functional teams and report issues effectively
Required technical and professional expertise
* Understanding of Software Development Life Cycle (SDLC) and testing process
* Experience in largescale system testing is a plus
* Familiarity with API testing tools (e.g., Postman, SoapUI)
* Familiarity with defect tracking tools (e.g., JIRA)
* Knowledge of testing methodologies; test automation experience is a plus Strong communication and selfmanagement skills in a remote work environment