senior sales Account Executive ic · Posted May 19, 2026

About this role

Genesys is hiring a senior-level Account Executive in the sales function based in Rome. The posting calls out experience with SaaS, Cloud Computing, AI Agents.

Role
Account Executive
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Rome
Posted
May 19, 2026

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Job description

from Genesys careers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Are You the Right Fit?

  • Do you have experience managing large Enterprise accounts in Italy?

  • Are you comfortable navigating complex, multi-stakeholder sales cycles?

  • Are you passionate about Customer Experience, Cloud, and AI-driven platforms?

  • Do you enjoy account planning, expanding relationships, and engaging with senior executives?

  • Are you motivated by building long-term value and trusted partnerships?

  • Are you excited about developing new opportunities in greenfield territories, collaborating with partners and system integrators?

If this sounds like you, we’d glad to hear from you.

Your Role at Genesys

This is an excerpt. Read the full job description on Genesys careers →
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