mid operations Business Analyst ic · Posted May 5, 2026
$109,000 – $191,600
USD per year

About this role

Genesys is hiring a mid-level Business Analyst in the operations function based in Indianapolis, IN. The posting calls out experience with SQL, Snowflake, Databricks, Tableau. Compensation is listed at $109,000–$191,600 per year.

Role
Business Analyst
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Indianapolis, IN
Posted
May 5, 2026

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Job description

from Genesys careers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Global Planning Manager is a member of the Revenue Intelligence team, reporting to the Global Planning Lead, Revenue Intelligence. 

The candidate should have demonstrable experience in sales planning processes, territory and quota tooling, cross functional enablement, and displayed the ability to autonomously move projects forward. The candidate should be excited to accelerate their career trajectory by contributing to and learning from strategic go-to-customer initiatives and projects focused on Sales and Marketing in a market leading SaaS company. Genesys offers a fast-paced environment with great opportunities for professional growth and career advancement. 

This is an excerpt. Read the full job description on Genesys careers →
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