Manager, Software Engineering - AI Enablement & Automation
Genesys · Virtual Office
About this role
Genesys is hiring a manager-level Engineering Manager in the software engineering function based in Virtual Office. The posting calls out experience with SaaS, Playwright, AI Agents.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- Virtual Office
- Posted
- Jun 3, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
About The Role
We are seeking a dynamic and execution-oriented Manager of AI Enablement & Automation to lead our India-based AI enablement and automation team. This role will own the deployment, governance, and adoption of AI tools that accelerate productivity and reshape how teams work across the business.
You will lead a high-performing team responsible for AI platform operations, workflow automation, and enterprise enablement, partnering with global technology and business leaders to turn AI capabilities into measurable outcomes.
This role combines technical depth, operational rigor, stakeholder leadership, and change management expertise.