Manager, Software Engineering - Developer Productivity
Genesys · Virtual Office
About this role
Genesys is hiring a manager-level Engineering Manager in the software engineering function based in Virtual Office. The posting calls out experience with AWS, Git, CI/CD, Testing.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- Virtual Office
- Posted
- Jun 3, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
ABOUT THE ROLE
The Manager, Software Engineering – Developer Productivity leads a team focused on improving how engineers build, test, and deliver software across Genesys. This role is responsible for creating scalable tooling, automation, and development workflows that reduce friction, increase velocity, and improve software quality.
You will drive a cohesive developer experience by standardizing tools, enabling self-service capabilities, and integrating AI-powered development workflows that help teams ship reliable software faster.
WHAT YOU’LL DO
Developer Experience & Tooling
- Design and deliver internal developer platforms, CI/CD pipelines, and reusable tooling that streamline code development, testing, and deployment workflows