Services Consulting Specialist
FourKites · Remote · Operations, North America
About this role
FourKites is hiring a mid-level Professional Services Consultant as a remote position. The posting calls out experience with Agile, SaaS. Compensation is listed at $100,000–$130,000 per year.
- Role
- Professional Services Consultant
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote
- Work mode
- Remote
- Department
- Operations, North America
More roles at FourKites
Job description
from FourKites careersAt FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams — supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You’ll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem.
Responsibilities
Pre-Sales & Prospect Engagement
- Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model
- Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites
- Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward