Professional Services Consultant

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Professional Services Consultant to contribute to the success of our rapidly growing business.

You would act as a Professional Services Consultant to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

As a Professional Services Consultant you will:

• Delivers assigned projects to the satisfaction of the Customer in collaboration with the PMO team including deployment, configuration, knowledge transfer, testing and troubleshooting of products and technologies in the customer environment.
• Assists on site throughout a rollout, migration or go-live phase with a focus on minimizing risk and maximizing customer satisfaction
• Performs project risk analysis, reports escalated issues and implements mitigation plans.
• Develops an understanding of customer engagements (objectives, project scope, business and technical requirements) to ensure expectations are met.
This is an excerpt. Read the full job description on Fortinet careers →