Renewals Representative

Fortinet · Ottawa, Canada · Renewal Sales

mid Sales Development Representative ic · Posted Mar 19, 2026
$60,000 – $85,000
USD per year

About this role

Fortinet is hiring a mid-level Sales Development Representative based in Ottawa, Canada. The posting calls out experience with Salesforce, Security. Compensation is listed at $60,000–$85,000 per year.

Role
Sales Development Representative
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Ottawa, Canada
Department
Renewal Sales
Posted
Mar 19, 2026

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Job description

from Fortinet careers

In this position, you will be supporting all operational functions of the full Renewal Sales cycle. This includes interfacing, guiding, educating, supporting & transacting with Customers, Field Sales Reps, Inside Territory Account Managers, Channel Partners & Distributors on all levels of Renewal opportunities. This person will be the main point of contact for all Commercial/Mid-Enterprise Renewals in a specific assigned territory within Canada. 


Position Description

  • Assist Customers, Sales, Partners & Distributors directly by phone & email with Security & Support (FortiGuard & FortiCare) license Renewals for both current and expired contracts
  • Cross & Up sell into accounts at the time of renewal. While engaging in renewal dialogue, discuss and introduce additional Fortinet products and services that can be procured and added at the time of renewal. 
  • Proactively reach out to existing customers and partners in order to book meetings to review their account and upcoming renewal. 
  • Work cross functionally with the extended internal sales teams in order to help facilitate the overall renewal workflow and customer engagement. 
  • Support and assist Customers, Sales, Partners & Distributors with full Renewal Sales cycle including:
    • Generating install base asset reports via the Renewal Tracking System, generate quotes, assist with re-quoting, create proactive upsell quotes, enforce management of Salesforce Renewal opportunities to assigned Sales Reps, assist with product refresh/upsell data & tracking, Trading up, ELA/ESA data support (Enterprise Agreements), EOS/EOL data (End of Support), RMA troubleshooting, general Renewal expertise knowledge share etc. 
      • This is an excerpt. Read the full job description on Fortinet careers →
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