Talent Operations Intern/ Coordinator (12 months contract)

Job description

About the Role

We are seeking a Talent Operations Intern/ Coordinator to support the day-to-day delivery of core people operations across benefits administration, onboarding and offboarding, employee support, compliance, and talent systems. his 12‑month contract role is ideal for someone new to the HR profession who wants to explore what it takes behind the scenes service delivery, process optimization, and automation within a growing organization. We are especially interested in someone who is curious and passionate about AI and automation, and excited about how these tools can improve Talent Operations. You’ll have opportunities to use AI to streamline workflows, standardize communications, reduce manual effort, and help modernize how Talent Operations work gets done.

Key Responsibilities

• Manage the employee onboarding experience for new hires, including delivering employee orientation and working with the recruitment, payroll, and management teams to set new hires up for success
• HRIS – set up new hires in our HRIS (Oracle HCM), update employee data in Oracle HCM, generate reports for auditing and to track HR metrics.
• Manage the HR knowledge base and ticketing system and take ownership of answering employee questions relating to benefits, RRSP, HRIS, HR policies and more.
• Benefits and RRSP Administration – manage benefit enrollments, troubleshoot benefits related issues, and escalate issues to benefits carriers when required.
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