IT Finance Business Systems Analyst
Five9 · Remote (India) · Information Technology
About this role
Five9 is hiring a mid-level Business Analyst in the operations function as a remote position. The posting calls out experience with Jira, Salesforce, Agile, Accessibility.
- Role
- Business Analyst
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote (India)
- Work mode
- Remote
- Department
- Information Technology
More roles at Five9
Job description
from Five9 careersJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
IT Finance Business Systems Analyst
About the Role
This role will be part of the IT organization at Five9, which is responsible for Enterprise Applications management.
We are seeking a Finance Systems Analyst who has strong knowledge of Billing Systems and broader Order-to-Cash (O2C) operations and processes as well as knowledge of subscription and usage-based revenue models.
This role will work closely with.
- The business teams who manage Contracts, Orders, Billing, and Invoicing to understand current state challenges and provide guidance and ideation on what can be done to solve those problems.
- IT development team who is responsible for implementing technical changes required to improve the business process.
This is an excellent opportunity for someone who is comfortable operating at the intersection of IT systems and finance operations and supporting system enhancements and projects within the Order-to-Cash ecosystem