Enterprise Solution Consultant - DACH
Five9 · Remote (Germany) · Solution Consulting
About this role
Five9 is hiring a mid-level Solutions Engineer in the software engineering function as a remote position. The posting calls out experience with LLMs, RAG, NLP, Prompt Engineering.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote (Germany)
- Work mode
- Remote
- Department
- Solution Consulting
More roles at Five9
Job description
from Five9 careersJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
A Solution Consultant must be able to build credibility and communicate clearly and concisely. Solutions Consultants perform a wide range of duties; from assisting with RFP responses, conducting detailed requirements analyses, delivering technical presentations and demonstrations to understanding the competitive marketplace. Other responsibilities include working with cross-functional internal organizations to provide relevant customer feedback as input to the product development process. Recommend changes, additions or corrections to product manuals, specification sheets, features, processes, and internal technical procedures when appropriate.
Key Responsibilities:
- Support and enable Five9 technology and reseller partners with presales guidance, training, and ongoing technical coaching
- Effectively communicate plans, progress, and status to both internal and customer organizations
- Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies.
- Articulate the value of Five9’ through presentations, demonstrations, and open discussion with customers.