Technical Support Engineering Manager
Cursor · APAC · User Ops
About this role
Cursor is hiring a manager-level Engineering Manager in the software engineering function based in APAC. The posting calls out experience with LLMs, SaaS.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- APAC
- Department
- User Ops
- Posted
- Apr 3, 2026
More roles at Cursor
Job description
from Cursor careersOur mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
About the Role
We’re hiring the first Technical Support Engineering Managers to lead a team of Technical Support Engineers and deliver exceptional support experiences to Cursor users. In this role, you’ll guide the team in engaging directly with users, solving complex technical challenges, and leveraging learnings to build internal automations and optimize support processes. You’ll be at the forefront of ensuring users successfully leverage Cursor, shaping how AI-enhanced developer support operates at scale, and building the systems that make support world-class.
Ideal candidates are former support engineers with proven leadership experience, thrive in fast-paced startup environments, are passionate about developer tools, and proactively enhance processes and automation while growing the people around them.
What you’ll do
Lead, mentor, and grow a team of Technical Support Engineers through coaching, feedback, and career development.
Serve as the escalation point for complex or urgent customer issues, collaborating with engineering to drive resolution.
This is an excerpt. Read the full job description on Cursor careers →