mid sales Customer Success Manager ic · Posted Nov 24, 2025

About this role

Cohere is hiring a mid-level Customer Success Manager in the sales function based in Montreal, Canada. The posting calls out experience with Python, JavaScript, C#, LLMs.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Montreal, Canada
Department
Revenue
Posted
Nov 24, 2025
AI Summary
Lead strategic customer success for Cohere's Canadian private sector accounts, managing relationships with senior executives and guiding AI adoption in regulated environments. Own customer outcomes, build implementation plans, and serve as executive sponsor for high-impact commercial engagements.

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Job description

from Cohere careers

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why This Role?

We're seeking an exceptional Customer Success Manager with expertise in the Montreal, Canada, private sector landscape to lead our most strategic commercial accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of organizations in a dynamic, fast-paced environment.

This is an excerpt. Read the full job description on Cohere careers →
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